Why did I get a payment error?

Modified on Mon, 3 Nov at 10:50 AM

Troubleshooting time! Don’t worry — most payment errors can be fixed with a few checks:

  1. Make sure all checkout fields are completed.
  2. Triple-check your details — sometimes it’s just a typo or misplaced number.
  3. Select the address from the autocomplete suggestions.
  4. Ensure the zip code on your credit card matches what you entered at checkout.
  5. If you’re buying from outside the US, check that your credit card provider allows international purchases.


If the issue still persists, our Crew is ready to help!
Email us at support@crewfare.com and include any screenshots — we’ll get you sorted quickly.

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