I did not receive a confirmation email. What should I do?

Order confirmation emails can take up to 30 minutes to arrive. Order confirmations will be sent to the email address you used to order with.

Make sure support@crewfare.com is in your address book so they do not go to your spam folder.

If you have not received your Crewfare confirmation email after 24 hours of completing your booking, and you have checked your spam folder, please contact our support team to request a copy of your confirmation email.

Connecting with us is easy, and we are super responsive.

Live Chat

You can start a live chat with one of our customer care representatives by clicking on the 'Chat' icon in the bottom right-hand corner of the page

Contact Form
Click here and complete our contact form. Please fill in the form with as many details as you are able to, as this will allow our representatives to assist with your request as quickly as possible.